Total Pet Supply

About Total Pet Supply
Total Pet Supply is today's trusted online pet store. We dispense the best quality in over-the-counter products, at the most affordable prices. We have the highest quality of customer service and work hard at developing long lasting relationships with all of our customers and their pets. For your convenience we deliver directly to your door, and are available to assist you day and night, 365 days a year.

125% Price Match
As a leader in the pet care industry, we believe that the value of your order is measured by both the price of our products and the high level of customer service.

If you find our product cheaper at any other online pet pharmacy, not only will we match that price, we will beat it by 25% of the difference.


Terms & Conditions of Program

1. The offer is valid at the time of the sale and up to 7 days after.

2. Please note that differences in charges for the cost of standard shipping will be included in the comparison if applicable.

3. Products must be authentic in brand and size. Products must be of the same manufacturer, same country of manufacture, same country of dispensation, same pack size, same strength, same quantity, etc. (e.g. We will price match a 3 pack of Canadian Brand Name Frontline Plus Green Cat made by Merial to a 3 pack of Canadian Brand Name Frontline Plus Green Cat made by Merial).

4. Products must be in stock at the time of placing an order with the other company.

5. Products must be new as we cannot match the price of any used or expired product.

6. We will only match the current advertised price.

7. Price match can only be issued over the phone with our customer service team.

8. Price match can only be made from sites which are accredited from the following third parties: Pharmacy Checker, VIPPS or CIPA approved.

No Risk Return
To provide our customers and their pets with the best quality of customer service, we are happy to offer our No Risk Return. If for any reason, you are unhappy about your purchase with us, simply return the product(s) within 14 days of its arrival and receive a refund on your order. We will even pay for the shipping cost of sending it back to us.

Even if the medication has been opened, no need to worry! Total Pet Supply will accept the opened package and apply a credit to your account for 50% of its value.

Simply call 1-866-501-6038 within 14 days of receiving your package and tell us why you are not happy with your purchase. If we are unable to make it right, we will gladly explain how to return the package to us.

Our No Risk Return guarantees that you will receive the exact product that you requested or your money back!

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